In Part 2 of his keynote from the LeanScaper Operations Intensive, Dwayne Kerrigan delivers one of the most important reminders for any business owner leading a team.
Caring about your people is a strength. But without strategy to back it up, standards slip. And when standards slip, structure goes. And when structure goes, confidence follows.
The glue that holds it all together isn't talent or hustle.
It's preparation.
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