Have you ever considered the pivotal metrics that influence employee satisfaction and retention? Understanding factors like turnover rates, training hours, and the employee Net Promoter Score (eNPS) can illuminate the path to cultivating a vibrant workplace. Lower turnover rates often indicate a more engaged workforce, while sufficient training hours empower…
Is your business ready for the future? The landscape is evolving, and tech-enabling your services can be the catalyst for revolutionary growth. By integrating cutting-edge technologies, you can enhance efficiency, improve customer experiences, and streamline operations. Don't let your business fall behind; embrace innovation to stay competitive. Join us in…
Transform your business's future! Discover how systemizing traditional operations can enhance customer service, boost employee wages, and drive profitability. By streamlining processes, you empower your team to focus on what truly matters: delivering exceptional value to your customers. Not only does this create a more efficient workplace, but it also…
Are your financials truly working for you? Unlock the potential of your business by harnessing the power of gross profit and revenue metrics. Many entrepreneurs view these figures solely through the lens of tax calculations, but they hold transformative insights that can drive growth and profitability. Don’t let financial data…
In the ever-evolving landscape of business, your metrics act as a compass, guiding your organization towards success. Understanding and analyzing these key performance indicators isn't just about numbers; it's about gaining insights that drive growth and innovation. Among these metrics, customer happiness stands out as a critical touchstone. When customers…
In this episode of "The Business of Doing Business" podcast, Dwayne teams up with guest Mark Bradley, a seasoned entrepreneur and industry leader, to uncover the secrets to selling your business for maximum value. This conversation dives deep into strategies for optimizing business value, developing systems, and preparing for a…
In the fast-paced world of business, it's crucial to remember the importance of evaluating processes before pointing fingers. Mistakes often arise from procedural gaps rather than individual errors. When errors occur, staying calm and assessing the situation with a critical eye is essential. Most times, it requires revisiting training protocols…
In the fast-paced world of entrepreneurship, mentors play an invaluable role in steering your journey toward success. They offer seasoned insights, provide encouragement during tough times, and challenge you to think beyond your constraints. Their guidance helps shape your decision-making and fortifies your leadership skills. Yet, to sustain continuous growth…
From our very first interaction, the value we deliver forms the cornerstone of the trust and excellence characterizing our partnership. It's about consistently exceeding expectations at every stage of our journey together. This dedication demands relentless commitment, adaptability, and innovation, ensuring the quality and integrity of what we offer remain…
Looking ahead, we envision our business thriving a decade from now, built on innovation and sustainability. Our commitment to long-term growth and adaptation fuels our strategies today. As we invest in technology and foster strong partnerships, we're proactive in crafting a future where opportunity meets preparation. Apple: https://podcasts.apple.com/ca/podcast/the-business-of-doing-business-with-dwayne-kerrigan/id1708323202 Spotify: https://open.spotify.com/show/5Vt5cT0HNDHX4l6mjVq02n?si=122a45bff21d4a8d…
Every day, I remind my kids that they hold the power over two crucial aspects: their effort and their attitude. When they step outside our home's threshold, these are the tools they can wield with certainty. No matter the circumstances, approaching the world with Grade-A effort and a positive outlook…
Guest: Irfan Rajabali, EB Box Company Episode Overview In this episode Dwayne talks with Irfan Rajabali, a seasoned entrepreneur with a rich history of growth and success. They explore key entrepreneurial concepts such as continuous assessment and feedback loops, the importance of loving the process, internal and external alignment, handling…
Achieving lasting success starts with a commitment to delivering real value. By prioritizing customer needs, your business can naturally enjoy increased profits. When you focus on genuinely addressing what your customers require, financial growth becomes a natural result. Apple: https://podcasts.apple.com/ca/podcast/the-business-of-doing-business-with-dwayne-kerrigan/id1708323202 Spotify: https://open.spotify.com/show/5Vt5cT0HNDHX4l6mjVq02n?si=122a45bff21d4a8d Youtube: https://www.youtube.com/@TheBusinessofDoingBusinessDK #Podcast #TheBusinessofDoingBusiness #Entrepreneur #Business #SmallBusiness #Success…
In the dynamic world of entrepreneurship, the line between work and play often becomes delightfully blurred. The passion for what you create fuels a sense of adventure that transcends the boundaries of traditional work hours. Each new challenge can feel like an enticing game, where innovation and creativity know no…
Being an entrepreneur is all about driving passion through every facet of your journey. It's about fueling your curiosity, sparking a lifelong passion for learning that propels you forward. Innovation is the heartbeat of entrepreneurship, where creativity meets action to turn visions into reality. And just as crucial is the…
Behind every "overnight success" lies years of determined effort, strategic risk-taking, and unwavering perseverance. True success is a marathon, where each stride offers a lesson and marks a step toward your dreams. Stop chasing myths; immerse yourself in the journey, for that's where the magic truly unfolds. Ready to embrace…
Navigating the world of entrepreneurship often means learning to let go of control. Delegating important tasks, trusting your team, and embracing collaboration can feel daunting, yet it's in this release that growth flourishes. By allowing others to contribute their expertise, you open the door to innovation and efficiency, ultimately propelling…
Unlock the potential of your business by discovering the customer gap. Understanding where your services and customer expectations diverge can lead to groundbreaking improvements and innovations. This gap isn't just a challenge; it's an opportunity to align your offerings more closely with customer needs, fostering loyalty and enhancing satisfaction. Engage…
Navigating the crossroads of passion and practicality is a journey many face. When your heart pulls you towards your dream, yet the world nudges you towards safety, it requires courage to choose authenticity. Find out more in this week's episode with Irfan Rajabali. Apple: https://podcasts.apple.com/ca/podcast/the-business-of-doing-business-with-dwayne-kerrigan/id1708323202 Spotify: https://open.spotify.com/show/5Vt5cT0HNDHX4l6mjVq02n?si=122a45bff21d4a8d Youtube: https://www.youtube.com/@TheBusinessofDoingBusinessDK #podcast…
In this podcast episode, Dwayne interviews Irfan Rajabali, President of EB Box, about his journey from a corporate role to leading a family-owned business that became one of Canada's fastest-growing companies for 12 years in a row without a traditional sales team or a modern website. The discussion delves into…
Become a better you and you will have a better business. Welcome to part 4 of our special series, in this section we're exploring the connection between self-mastery and leadership evolution - insights that couldn't be more timely as we look toward the year ahead. Apple: https://podcasts.apple.com/ca/podcast/the-business-of-doing-business-with-dwayne-kerrigan/id1708323202 Spotify: https://open.spotify.com/show/5Vt5cT0HNDHX4l6mjVq02n?si=122a45bff21d4a8d Youtube:…
Self mastery is mastery of the only three things that matter... As we stand at the threshold of a new year, what separates those who merely succeed from those who truly excel? How do we master ourselves before attempting to lead others? Welcome to part 4 of our special series,…
As we stand at the threshold of a new year, what separates those who merely succeed from those who truly excel? How do we master ourselves before attempting to lead others? Welcome to part 4 of our special series, in this section we're exploring the connection between self-mastery and leadership…
What separates businesses that successfully scale from those that plateau? How do you build systems that drive growth without losing the entrepreneurial spirit that made you successful in the first place? Welcome to part three of our series where we're looking at the art and science of scaling businesses and…